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Barum & Dewar welcomes new Regional Sales Manager
Barum & Dewar is delighted to welcome Mark Speck to its UK Sales Team. Having previously worked for B&D, Mark re-joins the team as a Regional Sales Manager assuming responsibility for client account management and developing business growth in the South East of England. His appointment is driven by our continued commitment to further improving and developing exceptional client engagement and service.
Mark brings with him extensive experience of the UK specialist packaging sector having worked for large leading industry players, as well as knowledge of the Defence, Aerospace, Manufacturing and Automotive sectors.
“I have been working with the team at Barum & Dewar, both as part of the team and as a supplier to them, for a number of years now. This opportunity to re-join the team came at an excellent time for me as I was looking for a chance to once again be involved in a more technical challenge in my career. I am looking forward to getting to know all our key client accounts and working closely with them to deliver the service B&D has built its reputation on. I will bring a combination of energy, determination and experience to the role and with this, really make a difference in continuing to grow the business.” Mark commented.
Barum & Dewar’s Managing Director, David Frame, commented, “Our business is all about building trusted relationships with our clients and that can only be achieved by ensuring we firstly fully understand their needs and challenges. Mark has the specialist experience to be able to do this and brings not only professional integrity but enthusiasm and commitment to the team and our business.”
Mark can be contacted directly at m.speck@barumanddewar.comor on 07501 015653.
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Barum & Dewar retain ISO 9001 accreditation
Following the annual Quality Assessment undertaken by leading global independently accredited certification body, NQA, Barum & Dewar is delighted to have retained BSI certification for our quality management system (ISO 9001). This certification is one we have held for over 20 years.
ISO 9001 is an International Quality Management System Standard that specifies requirements within which an organisation demonstrates its ability to consistently provide product or service to meet customer and legal requirements, enhancing customer satisfaction and opening the way to continual improvement.
Technical Design Manager, Andy Harrison, said,
“At Barum & Dewar we have built our reputation on the quality of our products. It is hugely important to keep striving for better to ensure we keep improving our business in an effort to stay one step ahead of a highly competitive industry. The achievement of this accreditation highlights our continued focus on quality as a key priority.”
David Frame, Managing Director of Barum & Dewar, said,
“Quality sits at the heart of everything we do. Our processes are regularly reviewed to ensure they effectively support our quality objectives, so that we can continue to deliver highly dependable solutions for all of our clients. To have these processes once again confirmed as meeting the ISO 9001:2015 accreditation is a reflection of our success in this area and highlights our ongoing commitment to continuous improvement.”
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B&D Spotlight: Defence Sector
For almost 25 years Barum & Dewar has developed a reputation within the Defence sector for both our proven ability to design innovative, cost effective and performance focussed product protection solutions and for our project management capabilities.
Defence packaging is by its nature unlike any other sector with the need to deploy equipment rapidly into unforgiving environments in the knowledge that it will function as expected when called upon.
In recent years Barum & Dewar has developed its project management capabilities and now operates a partnership approach on all key projects ensuring a high level of client engagement throughout. Defence projects are often complex, multi-disciplined with changing deadlines and priorities which require flexibility and high levels of engagement. This partnership approach suits the nature of this sector perfectly ensuring projects remain on time, on budget and achieve the goals originally set.
Recent high profile defence contract wins have established Barum & Dewar as a knowledgeable and trusted partner for product protection within the UK defence sector. Looking ahead, emerging projects in the deployable arena in particular should provide us with the opportunity to demonstrate our significant experience and innovative design capability as a valued partner to both the MoD and defence primes alike.
“The Defence sector and the packaging challenges it presents fits perfectly with the skills, experience and range of ruggedised case solutions developed and offered by Barum & Dewar. For nearly 25 years Barum & Dewar have designed, developed, produced and supported the UK Ministry of Defence and wider defence sector with industry leading specialist packaging products.
The increasing need for IT, Tactical Comms and unmanned air systems (UAS) to be fully deployed with speed and at short notice places increasing importance on case and container selection. B&D’s recent contract award for all containerisation on the New Style of IT Deployed (NSoIT(D)) project confirms its reputation as a trusted and experienced partner to the UK Defence sector.”
David Frame, Managing Director.
To discuss your requirements further please contact our team.
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Designed by the experts
At Barum & Dewar, our team includes expert and industry leading designers, supply chain managers and project managers with experience in successfully developing packaging solutions that consistently exceed customer expectations. Central to the success of our solutions is the design phase and our in-house design experts have developed our process based on years of experience.
When clients engage with Barum & Dewar they can trust that they are working with market leading experts. We work closely with a range of clients, in diverse sectors, across the world to develop our depth of knowledge and continually work with clients to look for ways in which to improve our process.
Our process begins by working closely with our clients to really understand the detail of their requirements. Taking the time to discuss the project provides the opportunity for our designers to add value, challenge thinking and come up with a bespoke solution that best meets the requirement. Often our clients do not have a clear brief and so we work very closely with them to ensure there is a full understanding of the intricacies and specific needs for the project before progressing further.
“Their ability to communicate our ideas into designs is very impressive.” B&D Client Feedback 2020
Once the brief has been finalised and approved, our designers use Creo, our 3D modelling software to create a virtual prototype and realistically visualise how the final solution will appear bringing complete project confidence for our clients.
In our most recent client feedback exercise we received excellent comments regarding our in-house capabilities. Both our people and design approach were identified as differentiating us in the market and this is something we as a company are extremely proud of.
Importantly we must continue to work closely with our customers to ensure we always have the best design expertise in the market, bringing value to them and all projects we work on.
Andy Harrison
Technical Design Manager
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Partners in Product Protection
Like many businesses, 2020 gave the team at Barum & Dewar the opportunity to reflect and review who we are as a business, where we want to go and look at what we need to do to get there. Part of this was a review of our brand and market positioning, which proved to be a useful exercise for the team to work on together to ensure alignment and understanding across our business.
To begin the exercise we engaged an independent firm to complete a customer research programme. At Barum & Dewar we have always been a customer focused business so it was imperative that our starting point for any review was our customers. In-depth one to one interviews of a representative sample were completed and the feedback was presented back to the team anonymously. The exercise was hugely valuable and required us to take a step back to look at our business from a client point of view, the results of which informed the refinement of our brand and new brand proposition.
Our customers, suppliers and team know our company values play an important role in how we run and do business, therefore, it was important that they remained the keystone of our brand and anything we did was built upon them. What became very clear from the customer feedback was the different way in which Barum & Dewar work with our customers. Quotes such as “They are my go-to company” and “I can always trust them to deliver” were particularly encouraging for the team and I.
Having reviewed the feedback and following a team workshop our new brand proposition was developed- Partners in Product Protection. The statement sums up the relationship we as a business want to have with our customers and most importantly it has been validated by them too. The Barum & Dewar team is committed to continually go above and beyond for our customers and our dedicated client service ethos ensure we approach any customer challenge with progressive thinking to deliver product confidence.
Taking the time to invest in our own business has been an excellent and worthwhile experience for the team and I. Our new brand and positioning is only a part of our future, but it’s one that I look forward to as the business and our team continues to grow and progress.
David Frame, Managing Director