Privacy Policy

Barum and Dewar Limited ("us", "we", or "our") operates www.barumanddewar.com (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

Privacy Notice

Last updated: 20 January 2026

This Privacy Notice explains how Barum & Dewar Limited (“Barum & Dewar”, “we”, “us”, “our”) collects, uses and protects personal data, and the rights you have under UK data protection law.

This notice applies to:

Visitors to our website
People who contact us or make enquiries
Customers, prospective customers and business contacts
Suppliers and professional contacts

1. Who we are

Data Controller: Barum & Dewar Limited Registered office: Unit 3, Two Rivers Industrial Estate, Braunton Road, Barnstaple, North Devon, EX31 1JY Company registration number: SC168649 Email: enquiries@barumanddewar.com

Barum & Dewar Limited is responsible for ensuring that your personal data is processed in accordance with applicable data protection law.

2. Personal data we collect

We may collect and process the following types of personal data:

a) Information you provide to us

Name
Job title
Company name
Business email address
Business telephone number
Enquiry details and communications (emails, calls, meeting notes)
Marketing preferences

b) Information collected automatically via our website

IP address
Device and browser information
Pages visited, time spent on pages, referral source
Usage data collected through Google Analytics 4 (GA4)

c) Information from other sources

Business contact details obtained through professional networks, referrals, events, or publicly available sources (for example, company websites)

We do not intentionally collect special category data (such as health or biometric data).

3. How we use personal data and our lawful bases

We only use personal data where UK GDPR allows us to do so. The main purposes and lawful bases are:

a) Responding to enquiries and providing services

Purpose:

Responding to enquiries
Providing quotations
Delivering our products and services
Managing customer relationships

Lawful basis:

Legitimate interests (operating and growing our business, responding to enquiries)
Contract (where we are providing services or taking steps at your request before entering a contract)

b) Business administration and operations

Purpose:

Order processing and delivery
Quality management
Invoicing and account management
Internal record keeping

Lawful basis:

Contract
Legal obligation (for example, financial and tax record-keeping)

c) Website analytics and performance

Purpose:

Understanding how visitors use our website
Improving website performance and user experience

Lawful basis:

Consent, where required under PECR, via our cookie controls

We use Google Analytics 4, which collects aggregated and pseudonymised usage data. IP anonymisation and GA4 privacy controls are applied where available.

d) Marketing communications (B2B)

Purpose:

Sending newsletters and updates about our products, services, projects and company news

Lawful basis:

Legitimate interests (business-to-business marketing)

You can opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.

e) Legal and regulatory compliance

Purpose:

Complying with legal obligations
Responding to lawful requests
Establishing, exercising or defending legal claims

Lawful basis:

Legal obligation
Legitimate interests

4. Who we share personal data with

We only share personal data where necessary and appropriate. This includes:

Website hosting providers
Email marketing providers (for distribution of our newsletter)
Google Analytics (GA4) for website usage analysis

All third-party processors act on our instructions and are required to implement appropriate security measures.

We do not sell personal data.

5. International transfers

Some of our service providers (such as Google) may process data outside the UK. Where personal data is transferred internationally, we ensure appropriate safeguards are in place, such as UK-approved transfer mechanisms and contractual protections.

6. How long we keep personal data

We retain personal data only for as long as necessary for the purposes for which it was collected.

Typical retention periods include:

Enquiry data: retained for a reasonable period to manage follow-up and business records
Customer and supplier records: retained for the duration of the relationship and in line with statutory requirements thereafter
Marketing data: retained until you opt out or we no longer have a legitimate interest
Analytics data: retained in line with Google Analytics 4 retention settings

7. Your data protection rights

You have the right to:

Request access to your personal data
Request correction of inaccurate or incomplete data
Request erasure of your data (in certain circumstances)
Request restriction of processing
Object to processing, including direct marketing
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact: enquiries@barumanddewar.com

8. Complaints

If you have concerns about how we use your personal data, please contact us first so we can try to resolve the matter.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection matters.

9. Cookies

Our website uses cookies and similar technologies.

a) Cookies we use

Strictly necessary cookies – required for the website to function
Analytics cookies – used by Google Analytics 4 to help us understand website usage

Analytics cookies are only used where you have given consent via our cookie controls.

b) Managing cookies

You can manage or withdraw your cookie consent at any time using our cookie settings or via your browser controls.

10. Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or disclosure. While we work hard to protect your data, no system is completely secure.

11. Links to other websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy notices.

12. Changes to this Privacy Notice

We may update this Privacy Notice from time to time. Any changes will be posted on this page with an updated revision date.