Understanding the design process: Interview with Andy Harrison

Understanding the design process: Interview with Andy Harrison

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This week, we sat down with Technical Design Manager, Andy Harrison, to learn more about the approach Barum & Dewar take to designing our protective packaging solutions.

1. How does Barum & Dewar approach the design process?

Barum & Dewar approach the design process with a collaborative mindset, drawing upon our extensive experience and knowledge gained over 25 years in the industry. We prioritise understanding the unique challenges faced by our clients and adapt our approach accordingly. By leveraging insights from past projects, we identify areas of familiarity to streamline processes and optimise the solution. We encourage innovative thinking, challenging traditional approaches to effectively address the complexities of each project. As a trusted partner, we provide advisory support, guiding clients towards solutions that ultimately de-risk the project and ensure its success.

2. How involved in the design process is the client?

The client is highly involved in the design process at Barum & Dewar; we have a flexible approach that encourages their active participation. Almost all projects involve the presentation of drawings rather than relying solely on written descriptions, ensuring transparency and facilitating client input. This approach allows clients to have a hands-on role throughout the design process, ensuring that their expectations are managed effectively. The process typically involves several key stages, including defining the brief collaboratively, reviewing and proposing solutions, review meetings, obtaining client approval, and finally transitioning into production.

3. Design is only one part of the process, can you walk us through the end to end process?

The end-to-end design process at Barum & Dewar typically involves the following steps:

  • Brief: The process begins with understanding the client's requirements and objectives through a detailed brief.
  • Concept Design: Based on the brief, we develop a concept design with as much detail as practically possible to clear on the extent of our proposed solution and to be able to communicate this to our clients.
  • Commercial Proposal: A commercial proposal is prepared, outlining the proposed solution along with top level drawings.
  • Production: Once the proposal is accepted, the production phase commences. This involves various activities such as sourcing materials, creating production drawings for manufacture, and subcontracting third-party elements such as wire shock mounts or parts made in other facilities.
  • Review meetings, whether during the design process or during the manufacturing phase in preparation for testing (where required) the B&D Team participate to ensure that these project milestones are met.
  • Delivery: We ensures a smooth delivery process, making sure the client has the necessary facilities to receive the products. Specialised palettes and crates are used for shipping, particularly for international shipments. The delivery phase is crucial as it leaves a lasting impression on the client. Regular engagement and updates are provided throughout this stage, and adjustments may be made if needed.

By following this comprehensive end-to-end process, Barum & Dewar ensures that client requirements are effectively translated into high-quality products, delivered on time and within budget.

4. How does the process change depending on the size of project?

The process at Barum & Dewar remains consistent regardless of the size of the project, emphasising attention to detail, service quality, engagement, and integration. While larger projects may require more drawings, meetings, and reviews due to their scale, the fundamental approach remains unchanged.

Timeframes may be compressed for larger projects, but this does not alter the essential steps of the process. Each project, whether it involves a small case or a large satellite container, receives the same level of thoroughness and dedication to ensuring client satisfaction. This consistency ensures that regardless of project size, Barum & Dewar delivers high-quality solutions that meet client requirements every time.


To discuss your requirements with a member of the B&D team today please contact us.