An Interview with B&D Foam

An Interview with B&D Foam

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An integral part of our protective packaging solutions are our custom foam inserts. Barum & Dewar’s custom foam is all manufactured at our specialised foam facility by our sister company, B&D Foam. To give you further insight into our business and our foam capabilities we spoke with Glenn Taplin, General Manager at B&D Foam to find out more:

Q: Glenn, could you tell us more about B&D Foam as a business?

Since 2010 we have been working alongside the team at Barum & Dewar to provide an end-to-end service for the manufacturing of custom foam inserts. Taking the designs and specifications provided to us by Barum & Dewar’s expert design team and using a variety of machining techniques, we manufacture the required foam components. Following this they move to the assembly stage where they can be labelled, webbed or fitted with additional parts before they are bonded and tested in the case provided by Barum & Dewar.

Q: Where do you add value to customers?

Precision and quality are of key importance for Barum & Dewar’s customers. Our machines use the latest technology to ensure each foam component is engineered with accuracy. Quality is guaranteed through our manufacturing and assembly process with components checked at each stage.

Q: Values are particularly important to Barum & Dewar. What values resonate with B&D Foam in particular?

There is a real sense of shared values between the businesses, and this allows us to work closely together and ensure we deliver an end product that meets the client’s requirements. With a focus on delivering for customers every time, our dedicated team is focused on customer service excellence and building strong customer relationships. Integrity and trust also sit at the heart of the business and have done since its inception.

Q: What is important for the business moving forward?

Ultimately it comes down to continuing to deliver for our customers. We have built our reputation upon the excellent quality we deliver. We are ISO 9001 accredited, and we utilise the latest manufacturing technologies to ensure accuracy in the end product. We look forward to continuing to support the Barum & Dewar team in providing the complete packaging solution to all their customers.