Supplier Spotlight | SKB
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How long have you been working with Barum & Dewar?
We started working with Barum & Dewar in 2011 as we sought to develop sales of our cases and racks into the UK market. B&D were already well established in this market and in key sectors such as defence and industrial so we felt there was a good fit for our products.
Could you introduce SKB to our readers?
SKB is recognised as one of the world’s leading manufacturers of waterproof and rugged transport cases. Founded in the seventies in the USA, SKB now has one of the largest ranges of cases and 19” racks on the market all supplied with a lifetime unconditional warranty and an IP67 rating. Our products are used extensively in both military and industrial markets which require durable, rugged and high levels of protection. Our cases are all MIL Std approved with feature latches and made from high strength materials.
What do SKB cases offer customers?
SKB cases provide customers with the confidence that their goods have the best possible protection. Barum & Dewar are able to design and manufacture custom foam inserts into all our cases ensuring fragile and vital contents are fully protected. Additionally, we offer comprehensive European multi-language customer service, quick deliveries directly from stock for most items, flexible solutions, and a highly knowledgeable sales and customer service team.
How would you describe SKB’s relationship with Barum & Dewar?
We have built a strong relationship over many years. Barum & Dewar is a highly valued partner with extensive knowledge of the UK market and a first class sales, design and manufacturing capability. We look to support them on key projects including UK Ministry of Defence business.
How do you work with the Barum & Dewar team?
The SKB team includes three customer service colleagues and one area sales manager dedicated to Barum & Dewar. We communicate regularly through email and phone, maintaining direct lines of communication and ensuring we are fully available for their needs.
What makes the relationship between Barum & Dewar and SKB successful?
Our relationship is successful due to the respectful and strong connections we have with all members of the Barum & Dewar team. We know each other well, treat each other with respect, and consistently meet customer demands for high quality, service, and solutions. We rely upon their local knowledge and client contacts as well as their experience in the UK sector.